Jun 12 | 02:30 pm - 05:30 pm

HR Service Design Thinking Track

Room : NH Barbizon Palace Room 2


TI People Bringing design thinking principles to the improvement of talent management is key to the future success of HR. If applied in the right way it makes HR a people-centric organization, is fun, and brings innovation to HR teams. Finally, it is not just a ‘flash in the pan’, but a sustainable way of managing HR for better and measurable employee experience. Together with more than 40 companies, TI People have co-created a framework and methodology for design thinking that actually works in HR. This session will not only teach you the principles – it will make you practice and experience the core elements of it. In this session, you will… ​ ​ - Learn the principles of design thinking and what made it successful for marketing, sales and customer service​ - Understand what makes design thinking work in HR ​ - Practice key elements of HR service design thinking ​ - Pain points​ - Ideas to improve experience​ - From ideas to solution​ - Develop and iterate prototypes​ - Peer pitch​ - Actually work on one of nine HR service design challenges

The speakers