Jun 12 | 02:30 pm - 05:30 pm

HR Service Design Thinking Track

Room: Beurs van Berlage


TI People Bringing design thinking principles to the improvement of talent management is key to the future success of HR. If applied in the right way it makes HR a people-centric organization, is fun, and brings innovation to HR teams. Finally, it is not just a ‘flash in the pan’, but a sustainable way of managing HR for better and measurable employee experience. Together with more than 40 companies, TI People have co-created a framework and methodology for design thinking that actually works in HR. This session will not only teach you the principles – it will make you practice and experience the core elements of it. In this session, you will… ​ ​ - Learn the principles of design thinking and what made it successful for marketing, sales and customer service​ - Understand what makes design thinking work in HR ​ - Practice key elements of HR service design thinking ​ - Pain points​ - Ideas to improve experience​ - From ideas to solution​ - Develop and iterate prototypes​ - Peer pitch​ - Actually work on one of nine HR service design challenges

The speakers